NetDocuments - Online Document Management



ASCEND			Download Case Study
		Company Overview: ASCEND, a Humanitarian Alliance, is a unique organization where caring people make an individual impact at home and across the world. Their efforts transcend political, cultural, and language barriers to answer requests for life-saving programs in education, enterprise, health and simple technology. They work side-by-side with some of the most impoverished people of the world, helping them with life-skills mentoring, school construction, and other sustainable development programs. web site: ASCEND Location: Utah, South America, Africa Industry: Non-profit humanitarian NetDocuments Usage: Document Management, collaboration Software switched from: Windows File Directory, email, courier
CHALLENGE

	"Working overseas in developing countries presents special challenges due to distance, language and lack of technology. Like all organizations ASCEND has communication and reporting requirements that necessitates reliable and secure file transfer."
	"Prior to discovering NetDocuments we tried to share information with our South America and Africa offices via email attachments, snail mail, or courier. Inevitably, there were failures and delays. Sometimes, the information would be lost due to a hard drive crash in the field office. If not a crash, then the files would sometimes become corrupted and unusable in transit. If they did arrive intact, they would often arrive late."
	"Once they arrive at headquarters there was no control over the file structure used to store and manage the documents. We often couldn't find the documents on our local server and rarely knew if it was the latest version."
SOLUTION

	"All that has changed now. Using NetDocuments has provided a very effective solution to most of our document management needs."
	"All our regional managers know that they have access to the same resources the home office enjoys."
RESULTS

	"NetDocuments greatly enhances productivity and unity."
	"We no longer worry about losing files or having them arrive late because the moment they are uploaded to ND we have instant access to them."
	"Using NetDocuments allows us to establish companywide standards for all our field offices and maintain control of crucial information. In the past, the field offices "did their own thing". Now that we all have the same way of doing things our productivity and professionalism has increased."
	"A final benefit is cost savings. Previously, we experimented with an in-house server. It proved to be expensive and inadequate. We no longer need an IT person to tinker and maintain things. We rarely waste time searching for lost documents. The fact that we don't have to worry about backup anymore is a great relief. The way I look at it, for less than the cost of an employee's lunch, we have access to NetDocuments' team of skilled professionals and its state of the art technology."
	"This is an excellent solution for ASCEND and its international branches. Because NetDocuments is always updating its software and hardware, our next challenge is to try to stay current with all the new features ND rolls out periodically. The reality is that NetDocuments' service is very robust and provides many additional features that our team members haven't had the time to learn and adopt yet. Once they do, they will be even more effective in their work."



Key Customers
2Maisie5 Realty 4 Mile Branch Property Svcs LLC 7 Clicks Abilita AIC Ventures Allan M. Scheider Associates American Appraisal Canada Inc. American Arbitrage Amesos Inc Ark ASCEND AXIOS Law Group, PLLC Bachman Business Services Ballard Law Office Bridges & Bridges Brofort Inc Brown Club of Boston BuildAll Distributors (TCI) Ltd Burke Williams & Sorensen Camp Services Carlsmith Ball LLP CCMP Capital Celesio Century Tax & Financial Services Ceridian Employer Services Charles R. Kopecky, MD, PA CNL Financials Cohne Rappaport & Segal The Compliance Gurus Conexo Congressman Chris Cannon Crowley Law Decision Support Services Defined International Dr. Kopecky Dr. Rafath Quraishi Dorsey & Whitney LLP E & A Investments Inc. Employ America Ent By the Sea Entalex Solutions ePaperless LLC Euromarks Fabian & Clendenin Faith Community Church Forman Group Foundation Ventures Fund Independence in Journalism Gibraltar 1031, LLC Gibraltor Construction - Lee Babit Gilmor Associates GIV Venture Partners Graham Land Acquisition Hahn and Moodley LLP Hamilton Martins Ballou Hawkins & Associates Ingenuity Software IPiphany J Hue Henry P C Jack A. Cross Associates Jamaica National Jeffrey Jacobson Katz & Kleinman PLLC Kauff McClain Kegler, Brown, Hill & Ritter Kennedy Covington Kennedy Johnson LLC Kid Gloves Music Kimco Realty Corporation Kustom Kinetics Kutak Rock Law Office of John Mietus, LLC Law Offices of Ann Rankin Law Offices of Astride & Howell Law Offices of Brett Whipple Law Offices of Howard D. Behar Leavitt Firm Lewis Brisbois Bisgaard & Smith Liberty Funds Group, Inc London Fleet MAD Technologies Maxi Group McDaniel Law McDonald & McCabe McLeod, Watkinson Miller McMillion & Hirtensteiner, LLP MGandy, LLC Michael Haberman, MD Middleberg Miles & Stockbridge Mission Training International MMA Monfort Institute Moore & Van Allen Morgan & Finnegan Morrison Law Group MS Baptist Health Systems MTC Partners LTD MySherpa Nabarro NANA National Assoc of Neighborhoods National Retail Properties Natrona New House Strategic Counsel Nielsen & Senior Our House Pacific Nursing Pangaea Ventures Ltd Parker Remick Paul Hastings Janofsky & Walker Perkins Coie Pierce Atwood Pine Tree Commercial Realty, LLC Pooley & Oliver LLP Portola Strategies Prosodie Interactive Purrington Moody LLP Q-Biz Solutions Queen Shoals, LLC Rastelli Foods RealPros Red Mountain Law Regio USA Regional Nephrology Associates Retirement Planning Resources Rothken Law Firm RX Trials Salesforce.com Schorr Law Seyfarth Shaw SJ Berwin Smith Hartvigsen PLLC Smiths-Law LLP Snell & Wilmer Sovereign Investments Spadea & Associates Spatial Group Pty Ltd Stagen Leadership Institute Starpoint Resort Group State Street Housing Stephan, Oringher, Richman Steptoe & Johnson Sterling Futures Steven Chung and Associates Superior Transport TCM Mortgage TGD Consolidations Town & Country True North Law Tulchinsky-Research US NETCOM Van Winkle Law Firm Vear Commercial Properties Inc Webworks Accounting Solutions Inc Westbrook Partners Western Legal Group, APC Wit SAL Inc. XMD, LLC Xtreme Mountain Development Xpheros Corporation Zell Law Zsort Agardy