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Disaster Recovery

NetDocuments is powered by two private and redundant datacenters geographically dispersed across regions with the lowest probability of natural disaster in the US along with two redundant datacenters in the UK for international customers. Content is replicated from the primary datacenter to the secondary facility in real-time, eliminating the need for third party backup. This means that with NetDocuments, you'll enjoy a built-in business continuity and disaster recovery plan for your data in the event that something should happen to either datacenter.

Our Datacenters

NetDocuments owns and operates the hardware at the datacenters in order to control the environment and ensure the highest standards of security, compliance, and availability for your digital assets. With a 99.99% uptime, NetDocuments ensures data integrity across these world-class facilities. Datacenter Features include:

  • ISO 27001 compliance
  • Third party security audits
  • Penetration and stress tests
  • Physical security
  • Full encryption of data both in transit and at rest
  • Redundancy of power and network appliances
  • Failover testing

Built-in Business Continuity

Having a business continuity plan in place allows you to communicate to your clients the high level of commitment and service your firm can offer despite natural or human disasters. As a web based application, NetDocuments is inherently mobile, allowing you to work from anywhere and on any internet connected device in the event your physical facilities fail. NetDocuments dual datacenter architecture ensures redundancy and access in the event the primary datacenter were damaged.

As an additional measure at minimal cost, NetDocuments offers the option to have data from the primary datacenter replicated to a server owned and managed by the customer firm. This provides and additional peace of mind as all documents will be replicated across NetDocuments dual datacenters as well as to your physical server.