Baker, Donelson, Bearman, Caldwell & Berkowitz P.C. (Baker Donelson), a leading Am Law 100 firm headquartered in Memphis, TN with 19 offices and over 1,300 people, has selected NetDocuments cloud-based service for document and email management.
NetDocuments, the leading Software-as-a-Service (SaaS) document and email management (DMS) provider for law firms, announced today that Baker Donelson will replace its on-premises DMS with NetDocuments for improved security, usability, and mobility across the firm's 19 offices and 700 attorneys.
"We are seeing a major shift in the legal industry in terms of the security requirements and usability demands from our personnel as well as our client base," John Green, CIO at Baker Donelson, stated. "NetDocuments meets these needs, and elevates our security and compliance initiatives to a level that goes well beyond what firms can achieve by themselves or with traditional server-based or hosted systems."
Baker Donelson sought a DMS solution that would increase user adoption, and meet their productivity and mobility needs to continue to provide exceptional service to their clients. Named a top 100 company to work for by Forbes six different times, Baker Donelson prides itself on providing the most innovative technology tools to its staff to foster a culture of usability and technology adoption across the firm.
Mr. Green continues, "We just haven't seen innovation in the legal DMS space with the existing providers, and we didn't see the value in moving from an on-premises system to a hosted deployment as it would not have eliminated the complexity of the infrastructure, or meet the security needs that our clients demand. NetDocuments has always been the innovative solution in the space, and has incredible momentum in the market now due to the fact they've been providing and improving on their SaaS and cloud infrastructure for many years – it is simply the logical upgrade for us."
NetDocuments global expansion has led to datacenter operations and sales offices in the US, UK, and now Australia to service the growing customer base. The Decisiv Email acquisition from Recommind in January of this year has accelerated growth in its email management product, NetDocuments EM, which Baker Donelson will also deploy. "Firms like Baker Donelson are representative of the shift in the industry and need for innovation when it comes to the legal document and email management market," Matt Duncan, NetDocuments CEO, commented. "Usability, scalability, and mobility are paramount, but so are the backend infrastructure pieces that make up an enterprise DMS solution that properly addresses data security, encryption, compliance, and privacy. We're extremely pleased to be attracting firms like Baker Donelson, and view them and our growing customer community as an ongoing partnership to deliver and continually develop the best document and email management solution for the legal market."
John Green, CIO at Baker Donelson