Charles Schwab Corp : Schwab Performance Technologies Announces Selection of NetDocuments As Integrated DM

October 24, 2012
Salt Lake City, UT

For years NetDocuments has serviced many leading financial services organizations and prominent RIA advisory firms. This has been done through affiliations with LPL, TD Ameritrade, Charles Schwab, and other custodians and broker-dealers. The traction in the financial space has been due in a large part to NetDocuments fulfillment of the SEC 17a and 204 compliance, in addition to Write-once-read-many (WORM) capabilities, Third-Party-Downloader, and of course, bank level security with SSAE-16 certification.

Charles Schwab recently recognized the depth of security and compliance NetDocuments has been offering to thousands of companies for years, and has selected the service to be THE document management piece of their integrated technology platform called OpenView Integrated Office®. A highly customized Salesforce CRM is at the core of OpenView that ties in Schwab's portfolio management resources, reporting, client portals, and document management.

While the selection and announcement below is new news, NetDocuments has serviced a tightly integrated solution embedded within Salesforce since 2006. This out-of-the-box integration is available to all firms across all industries – information can be found on's marketplace – The Appexchange.

NetDocuments will also be attending and exhibiting at IMPACT® 2012 in Chicago, IL on Nov. 13-16. This is Schwab's annual conference and expo. See us at booth 516.

Original Press Release

10/25/2012| 12:05pm US/Eastern

Document management capabilities from NetDocuments added to Integrated Office

Schwab Performance Technologies (SPT), a subsidiary of The Charles Schwab Corporation and a leading provider of technology solutions to more than 3800 independent advisory firms, announced today enhancements to both Schwab OpenView Integrated Office® (Integrated Office) and PortfolioCenter®. One of the additions to Integrated Office is document management through SPT's new agreement with NetDocuments, a leading provider of cloud-based email and document management. Document management provides advisors with a centralized, searchable hub in which to store important client documents and communications. Integrated Office includes Salesforce CRM customized for advisors, outsourced portfolio data management and performance reporting, and real-time Charles Schwab & Co., Inc. (Schwab) custody data.

"Document management is a core component of our vision for Integrated Office as an out-of-the-box solution that makes it easier for advisors to manage and outsource the technologies required to run their businesses," said Brian Shenson, vice president of advisor technology solutions for Schwab Advisor Services. "Many advisors today are looking to run a paperless office and integrating document management within the CRM is key to achieving that goal."

"We selected NetDocuments as the provider of document management because it fits well with our approach for Integrated Office: the product is accessible online, integrates well with Salesforce CRM, and has been designed with the needs of professional services firms in mind," added Shenson.

In addition to document management, the current release of Integrated Office simplifies the way advisors access documents--including SPT quarterly performance reports and Schwab custody statements--by including them within the CRM. The release also includes capabilities for advisors to manage and track email campaigns.

In the coming months, SPT is also planning to introduce a client portal for Integrated Office that will provide advisors' clients with secure access to their quarterly portfolio performance reports.

New features in PortfolioCenter 5.6 release; upcoming pilot for PortfolioCenter Hosted

The latest version of PortfolioCenter introduces a new securities data manager that allows advisors to quickly edit, sort, and filter numerous securities at once, saving many hours of administrative time.

"Advisors have data for hundreds of securities in their portfolio management system, all of which need to be reviewed and confirmed each quarter," said Shenson. "A securities data manager makes this process run much more efficiently."

SPT is also continuing to enhance PortfolioCenter's client presentations, including adding new formats and including billing statements as part of the presentation package.

"We'll be adding even more flexibility and customization options in coming releases," said Shenson.

Schwab Performance Technologies will also soon kick off the pilot phase for PortfolioCenter Hosted, the cloud-based version of PortfolioCenter.

This hosted version of PortfolioCenter will be priced for as low as $1200 per quarter and will have no transition costs for advisors who custody assets with Schwab Advisor Services. Advisors interested in being part of the pilot are encouraged to call 800-528-9595 or come by the Schwab Center at IMPACT 2012 for a demo.

The latest enhancements to PortfolioCenter and Integrated Office will also be available for advisors to see and learn more about in education session at IMPACT 2012.

About Schwab Performance Technologies

Founded in 1985, Schwab Performance Technologies® (SPT) is a subsidiary of The Charles Schwab Corporation and a leading provider of portfolio management and accounting solutions to approximately 3,800 independent financial advisors and investment managers. PortfolioCenter®, PortfolioServices, and Schwab OpenView Integrated Office? are products of SPT. An open architecture firm, SPT provides services to all independent advisors regardless of custodial relationships. SPT also supports third-party outsourcing providers that use PortfolioCenter as the basis for their offering. More information is available at

Original Post