Message from Ken Duncan, CEO, NetDocuments

1. SMB Market Capture. Microsoft, Oracle, Novell, Cisco, Hewlett-Packard... have all pursued the Small-to-Medium Business sector. Now for the first time there is a technology and business model, SaaS, which can profitably reach this market. And, the winners will not just be the large tech companies but also the small SaaS companies. NetDocuments is perfectly suited for the SMB market. Furthermore, the SMB market is more recession-proof than large enterprise markets.

6 New Year’s Resolutions to Improve Your Clients’ Experience

As we wrap up another amazing year at NetDocuments, we thought we'd open up the blog to one of our friends in the financial services industry. Enjoy, and see you in 2013! By Sheryl Rowling, CPA/PFS CEO, Total Rebalance Expert® I've written other articles about providing excellent client service. So, how can this article provide any new information? Whether the information is new or just a reminder, the New Year ushers in an opportunity to bring our practices to the next level!

On The Road Again: LegalTech NY and TD Ameritrade Shows

NetDocuments is on the road 15+ times during the year to showcase our cloud-based Enterprise Content Management (ECM) service. In January 2013 we have two power-packed events lined up – LegalTech New York and TD Ameritrade's National conference. Since 1999 NetDocuments has offered the legal and financial services industries a leading cloud-based solution for storing, managing, securing and collaborating with content from any Internet connection or device. The service has come a long way since 1999, with 4 releases per year – each release packed with new features and enhancements suggested to us by our customers and partners. So if you're in New York or San Diego at the end of January, be sure to stop by and see the latest innovation in content management technology. Some of the highlights will be the release of the public Document Delivery feature, tighter email management integration with Microsoft Outlook, and improved integration with desktop scanners for a simplified paper-to-digital process.

The Second Movers Are On The Move

Whether it's Gartner, IDC, GigaOm Research, or The Legal IT Professionals Survey, you can be certain that the question is no longer "is the cloud here to stay?" but has become, "where and for what applications should we implement the cloud-first?"

Lessons From Hurricane Sandy: Datacenter Location Matters

There have been a lot of great posts about the important questions you should be asking your vendor before doing business with them, and here is another. The cloud space is increasingly crowded and new companies are popping up every day – this makes your job as a business owner, attorney, financial advisor, or IT professional very difficult as you sift through the "cloud washing" and fluff to find the vendors who have appropriately invested in the right security, privacy, compliance, and redundancy measures.

California Firm Adopts NetDocuments for Business Continuity and Mobility

For Hecht Solberg, the limitations and costs associated with iManage, a server-based document management system, no longer made financial sense and the product was not meeting their disaster recovery and mobile needs.

ALA Regional Events Recap

ALA regional events have become one of my favorite events that NetDocuments sponsors. There are lots of reasons to love these shows, such as the small table top displays (makes shipping/set-up a breeze), the fantastic locations (Disneyland anyone?) and the great leads that we always get.

Move Away From Paper

Joshua Stein, the sole principal of Joshua Stein PLLC, www.joshuastein.com, is one of the world's leading real estate lawyers. He has written five books and over 200 articles on commercial real estate law and practice, including the use of computers by lawyers. He began using computers for all his legal work in 1983, about ten years before the rest of the legal profession, implementing NetDocuments in 2001. Since then, Joshua has been helping firms of all sizes increase their productivity by improving their technology.

Payne & Fears Switches From iManage to NetDocuments

20 years ago Jim Payne and Dan Fears began their practice as an employment defense firm in California. Today, Payne & Fears has expanded into business litigation, insurance and construction law, with five offices across three states and employing nearly 100 people. Brian Marsh, the Information Systems Manager, led the switch from iManage to NetDocuments over six years ago, here's their story.