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Learn Why Organizations are Switching to NetDocuments.

Introducing Analytics from NetDocuments

October 7, 2020

What if you could get more insights into how NetDocuments is utilized at your company? Imagine having clear visibility into how the service is being used so you can eliminate inefficiencies, remove bottlenecks, or improve usage and adoption rates.

Now, with Analytics, you can.

Included as part of the LEARN solution, Analytics helps you better visualize and understand user activity and use those insights to improve user behavior.

Whether at a small-to-medium sized organization, a growing financial services operation, an Am Law 50 law firm, or within a corporate legal team, businesses demand transparency and a deeper understanding of how the NetDocuments services is being utilized.

With at-a-glance information, organizations can now get better visibility into what data is stored in the service, how users are interacting with a matter, project, or client, and how to drive maximum value from NetDocuments.

Using charts, visualization tools, heat maps, and more, Analytics delivers the insights you want, in an easy to digest format. These tools are delivered at multiple levels, from individual user work compilations up through the entire collection of stored information, allowing you to easily view the information you need at the required level, to gain deeper insights that can help you shape business outcomes and drive ROI.

With Analytics, you’ll view key insights including:

  • Critical user-level information including key contributors, user/document activity, and document types (e.g. PDF, doc, and docx)
  • Key Cabinet metrics that show what you have stored, and which Workspaces and CollabSpaces are most utilized
  • System performance within NetDocuments, such as which browser or software version users are utilizing to access NetDocuments

As Travis Reed, Product Manager at NetDocuments states, “The documents, data, and information you store in NetDocuments is already incredibly valuable. By increasing the visibility you have into how users are interacting with these documents and information, you can further enhance the value of the NetDocuments service across your organization. These insights can guide you in making more informed decisions on how to increase adoption, maximize efficiencies, and shape business outcomes for your Firm.”

Cabinet and Repository Analytics will be available in 2020 and User and Admin Matter Analytics will be available in early 2021. To learn more about the insights that Analytics can provide your firm, request a consultation now.

"Great company, great products, great leadership, great people, great culture!"
"I love my team and peers. We are family, and we respect each other."
"NetDocuments encourages a good work/family balance."
"I feel respected and valued by leadership and my team."
"We work together and support/encourage each other to do our best work every day."
"From start to finish, my leaders are willing to guide me and let me try new things. This keeps work fresh, exciting, and fun so I don't burn out or get bored."
"I have clear direction in my work tasks and priorities. I also feel encouraged to put my family first and maintain a healthy work life balance."
"I work with highly motivated individuals who are smart and allow me to learn from them!"
"NetDocuments is committed to exceeding customer expectations by building leading products hosted in rock-solid environments."
"I'm empowered to try new things and think through processes and campaigns strategically. I can lean on my boss for support, but I'm not micromanaged, which is appreciated."
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