Culture has a direct impact on how your attorneys and staff relate to the organization, their work, and each other. Building and maintaining a positive, successful department culture can be challenging regardless of circumstances, but particularly when all or part of your team is dispersed.

The landscape of legal work has changed significantly over the past year, but what you may be wondering is whether or not these changes will actually stick and, if they do, what effect they’ll have on your day-to-day work as a lawyer, legal operations professional, or IT support.

Last year, the legal industry experienced a complete transformation regarding technology adoption. As the world shifted to working from home, we welcomed firms and legal departments from around the world as they searched for solutions to support their own clients, while ushering in a new paradigm of how lawyers work around the world.

We believe everyone should have the opportunity to not only discover what inspires them, but learn how to harness that inspiration to drive their future success.

As we kick off 2021, we're seeing how organizations at the forefront of technology are taking on security in more thoughtful ways to ensure accessibility, increase efficiency, and check all the boxes to enhance the integrity of the data they need to get work done.

It’s no secret that modern technology can solve many of the everyday annoyances that plague office workers everywhere. It’s also true however that old, outdated technology could be costing your teams time, effort, and money.

Challenges expose the core of what you’re made of. And while the tech industry has a reputation for changing at a rapid pace, the challenges that 2020 brought gave everyone whiplash. Like every business, our ability to pivot and move forward was put to the test as our teams worked tirelessly to help customers serve their own clients effectively.

Thomson Reuters found the average attorney in a small firm spends 60% of their time or less practicing law. That means almost half their time is spent on things that aren’t the law, including mundane administrative tasks.

In part one of the Managing Change Series, we discussed the importance of culture, the message, and people as part of a successful change management strategy.

When we look back on 2020, what have we LEARNed? Aside from new sourdough recipes, adjusting to working from home nearly overnight, and mastering the art of back-to-back Zoom calls, we’ve also LEARNed that there’s so much more to software once it’s implemented – and closing the loop to track the results of the software we so diligently research prior to implementing is a key component to success.