Large Law

After making the decision to commit to the cloud, Ice Miller needed a new document management system (DMS) to support their strategy. The firm has 340 legal professionals advising clients across 20+ practice areas, and they were frustrated with their legacy on-premises DMS being slow, difficult to search, and stagnant in its evolution to support the way lawyers work.

“The DNA of NetDocuments was really in line with where we’re going with all of our applications, and the stability and other benefits that come with that,” said Steve Johnson, the firm’s Director of IT Applications. In fact, Ice Miller experienced a 90% adoption rate within three days of implementation.

Their efforts to prioritize cloud-native technology, involve users early and often, and partner with implementation experts created a big win that enables users to thrive and produce inspired work.

Read the Ice Miller case study to find out:

• Why they selected NetDocuments
• How they got buy-in across the firm
• What happens when things don’t go as planned
• How they navigated implementation and training

How can you get people to adopt new technology when:

• They have varied levels of tech-savviness
• They perform different types of work
• They’re working in a remote or hybrid environment?

You make it intuitive. You make peoples’ day-to-day work experiences more productive and efficient. That is exactly what Abbie Thomas, a corporate paralegal, Lucy Gordon, a director in the employment team, and Liz Graham, a partner in the pensions team, discovered when Walker Morris implemented NetDocuments as their document management system.

Bringing together their unique responsibilities and perspectives, Abbie, Lucy, and Liz paint a more complete picture of how NetDocuments is used throughout the organisation and how it helps their firm as a whole stay in-sync, even when working remotely.

Read the Walker Morris case study to find out:

• How Abbie gets back hours of time
• How Lucy is enabled to successfully collaborate with colleagues and clients, whether working from home or in the office
• How Liz depends on comparison functionality to have an eagle eye on clients’ files

Let’s be honest: Switching document management systems is no joke. It can be a complicated and time-consuming process.

So it’s no wonder the team at Burke, Warren, MacKay & Serritella were a bit hesitant to take the plunge.

But boy, are they glad they did.

From scalability and usability to security and accessibility, NetDocuments has raised the bar of what document management can and should be for the Burke Warren team.

Checkout the case study to see:

• Why the firm opted to switch to a true-cloud provider rather than upgrade their existing DMS
• The biggest surprises of their implementation and document migration experience
• How NetDocuments set the firm up to thrive in 2020 — and beyond

When Warrick McLean took up his role as CEO at Coleman Greig, he knew he wanted to keep up the firm’s legacy of innovation.

Needless to say, sticking with their dated document management system (DMS) was not part of that vision.

With his eyes on the future — and the rising generations of tech-savvy lawyers entering the workforce — he knew it was time to invest in a cloud-first solution. To find a platform that would help boost productivity, enhance collaboration, and give his team greater flexibility.

In NetDocuments, Coleman Greig found what they were looking for, a DMS that would help open new doors of opportunity and move the business forward.

Checkout the Coleman Greig case study to see:

• How the firm leverages NetDocuments to collaborate with clients
• The perfect-fit partnership that helped the firm reimagine their approach to document management
• Why technology is central to the firm’s strategy for retention and recruiting

Feeling burned by bad document management systems?

So was Willem Leppink, an intellectual property partner at Ploum. But when the firm decided to upgrade their legacy solution to NetDocuments, he found a whole new level of appreciation for what’s possible with modern document management.

See what Willem Leppink has to share after six years on the NetDocuments platform, such as:

• How NetDocuments enabled Ploum to build a know-how system and achieve real collaboration
• Why he never has to worry about finding what he needs — even if he has no clue where to look
• The platform’s robust flexibility that allows them to work wherever and however they want

The Council of Europe (CoE) consistently produces highly sensitive documents with detailed reports, recommendations, studies, and judgements—all of which were becoming unruly and nearly inaccessible to staff between nine repositories, various field offices, and local services. The CoE’s leadership knew that in order to maintain control of their files, a modern document management system (DMS) was the only answer.

After a thorough and extensive proof of concept, CoE chose NetDocuments as their partner for the future. After a phased implementation with Tikit, a part of Advanced, the CoE was able to successfully migrate 35 million+ documents into their new cloud DMS—even during COVID-19 lockdowns.

Download the CoE’s case study today to discover how:

• NetDocuments eased the stress of document versions and gave control back to the CoE
• A unified platform across offices makes it easy to develop common working methods and best practices
• The CoE successfully restructured its data, switched data centres, and implemented NetDocuments at the height of the COVID-19 pandemic

Jay Selanders, Chair of Kutak Rock, had a long list of reasons why document management was the worst part of the job when he first joined the firm in 2007. But after being introduced to NetDocuments on his second day at the firm, he's discovered the power the right document management system can deliver.

Read what Jay Selanders, Chair of Kutak Rock, has to say about his NetDocuments experience, including:

• How easy it is to learn and use NetDocuments in his day-to-day business
• The competitive advantage a powerful email management tool like ndMail provides their firm
• The ease with which Kutak Rock's lawyers can collaborate and revise documents while tracking versions

Sheppard Mullin reached a critical point where server replacements and infrastructure restructuring were imminent. Leadership decided to look for new, innovative document management software that could deliver the highest standard of security while appealing to new lawyers, and they found the ideal solution in NetDocuments. Today, Sheppard Mullin enjoys unprecedented user adoption, anywhere access, and easy system customization to fit the needs of their 1700+ users.

Get this case study to learn how Sheppard Mullins was able to:

• Customize the system to fit the needs of every user
• Move to a work-from-home environment with minimal disruption
• Successfully transfer more than 40 million documents into NetDocuments

Miles & Stockbridge has been an operating law firm for over 82 years. Based in Baltimore, it now has six locations across the country and employs over 230 attorneys while seeing over 400 NetDocuments users in combination with other staff.

Prior to discovering NetDocuments, Becky Jones, Director of Applications, and Ken Adams, Chief Information Officer at Miles & Stockbridge, were on the hunt for a technologically advanced, SaaS-based solution to their on-site indexing and server challenges.

Specifically, they were looking for a SaaS-based system as a way to eliminate the need to manually back up files.

Read this case study to learn more about how Miles & Stockbridge:

• Was a pioneer in the industry, moving to the cloud over 14 years ago
• Received immediate – and ongoing – client approval for being in the cloud
• Maximized user adoption across the Firm
• Improved collaboration and enabled remote working flexibility
• Has found success in staying with NetDocuments for over 14 years

Husch Blackwell was utilizing a popular on-site server provider to store its important documents in a system that was "far from perfect," according to Chief Administration Officer, Bret Chapman. “Collaboration and access to documents were big challenges for us,” said Chapman. "And it was a client server environment so there was also a lot of human capital necessary to support and maintain that environment."

Read this case study to learn how Husch Blackwell was able to:

• Utilize a true cloud environment for document life cycles
• Save time and money while reducing errors using ChatLink to better integrate with their other platforms
• Enable all employees to transition to working remotely during a pandemic quickly and efficiently

Headquartered in Santiago, Chile, Claro & Cia. is an undisputed leader in the Chilean legal market and the country’s Lex Mundi representative firm. With around 100 lawyers and 70 additional staff, Claro is among the largest firms in Chile.

Previously with their former DMS of 15 years, Claro & Cia were looking to make a switch prior to the COVID-19 pandemic due to “poor user experience and difficult VPN connections.”

After much due diligence, the firm chose NetDocuments and started the project to transition in late 2019. Claro anticipated complete NetDocuments implementation by May 2020, but concern grew as COVID-19 began spreading throughout the world early in the year.

Get this case study to learn how Claro & Cia was able to:

• Expedite implementation of NetDocuments to ensure all employees could work safely and securely from home during a global pandemic
• Enable all employees to instantly start working remotely, safely from home
• Train employees remotely for maximum user adoption

Kutak Rock is a fast-growing, diversified law firm that has evolved to become one of the nation’s leading business law firms. It primarily services three principal areas of law—finance, corporate, and litigation—though its primary focus varies from year to year, making it a well-rounded firm.

As a NetDocuments customer since 2004, Kutak Rock has experienced the power of the NetDocuments platform at every stage, taking full advantage of the platform’s anywhere access, cloud architecture, and collaboration benefits to fuel firm growth and success.

Get this case study to learn how Kutak Rock:

• Easily scaled with NetDocuments going from 200 lawyers to 550
• Increased attorney collaboration
• Chose NetDocuments as the #1 solution for its firm

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Stewart McKelvey is no stranger to innovation and leveraging technology to accelerate change, which is why they looked closely at a number of document management services before selecting NetDocuments.

Read their case study to learn how they vetted NetDocuments and planned for successful implementation and adoption across their firm.

With over 1700 users in 13 countries, multinational business law powerhouse Cuatrecasas needed a document management solution that delivered ease of use and fast implementation. They also needed best-in-market security and compliance capability and advanced mobile and collaboration support, which they found in NetDocuments. Read their case study to see how Cuatrecasas continues to innovate and evolve with NetDocuments flexibility.

Innovative firms all over the world are making the switch to cloud document management, and Ploum is no exception.

Read Ploum’s story to learn why forward-thinking firms are making flexibility, security improvements, and growth potential non-negotiable factors considered in their selection of a document management system.

Learn why the largest dispersed law firm in the United Kingdom switched to NetDocuments to facilitate agile working and enhance usability across its firm.

Kutak Rock had three goals in mind when selecting a new document management system (DMS): (1) improve system performance, (2) Improve system stability, and (3) Improve collaboration across offices and between lawyers and their clients. After considering numerous solutions, Kutak Rock selected NetDocuments after the platform demonstrated it could not only meet their goals, but provide further support in lawyer’s day-to-day work.

Since implementing NetDocuments, Kutak Rock’s lawyers have enjoyed:

• Seamless document sharing and collaboration with clients
• Reduced movement between platforms in their day-to-day
• Firm-wide document organization, even across dispersed geographies
  

These benefits, among others, have allowed Kutak Rock’s leaders to spend more time dialing-in processes for greater efficiency and enhanced client experiences. Watch the video to find out why both IT and legal professionals at Kutak Rock trust NetDocuments to keep work moving forward.  

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