For years, Arnall Golden Gregory (AGG) struggled with their previous document management system. Low adoption rates, lackluster customer support, and uncertainty about AI’s security risks held them back. But since moving to NetDocuments, they’ve found a platform that’s user-friendly, constantly evolving, and provides the security they need to confidently explore AI.  

With NetDocuments and PatternBuilder, AGG is not just managing documents — they’re unlocking new efficiencies and possibilities, including:

• Better User Adoption & Support: A seamless, intuitive experience has led to greater firmwide adoption compared to their previous DMS. NetDocuments’ proactive customer support keeps AGG informed about new features and innovations.
• AI Security & Compliance: NetDocuments’ integration with Microsoft ensures AI-powered tools like PatternBuilder keep data safe, skipping human review while maintaining confidentiality.
• Future-Ready Innovation: With NetDocuments, AGG isn’t just keeping up with legal technology — they’re exploring AI’s potential in a secure environment, sparking new ideas for efficiency and automation.

“I was very comfortable if we were going to as a firm explore AI more thoroughly … We were going to have our already trusted vendor be the squire between us and AI.” — Jennifer Waite, Director of Knowledge Management, Arnall Golden Gregory LLP