Inspire Customer Awards
Our customers do inspiring work every day.
The NetDocuments Inspire Customer Awards recognize and celebrate outstanding customer knowledge, experience, innovation, and passion. Nominations are open for 2025!

About the Program
Demonstrating excellence & creating better experiences.

Our customers do amazing things and inspire others every day.
The Inspire Customer Awards recognize extraordinary NetDocuments customers for displaying excellence in their utilization of technology to create a better way to work and deliver improved experiences for clients, stakeholders, and constituents.
Winners will be celebrated at our annual Inspire user conferences.
award Categories
This is where our customers really shine.
AI Innovator Award
The AI Innovator Award honors a customer that’s seamlessly integrated NetDocuments Legal AI Assistant or AI App Builder into their workflows — delivering smarter services, working more efficiently, and helping shape the future of legal work.
This team or organization:
- Enhances legal services with ndMAX AI tools, embedding generative AI to streamline processes, surface insights, and improve outcomes
- Drives change through innovation, pushing past traditional workflows to set new standards in legal efficiency and client service
- Leverages AI that’s built into NetDocuments, — proving how embedded intelligence leads to real results, without sacrificing security or control
Automation Innovator Award
The Automation Innovator Award celebrates a customer who is using NetDocuments automation capabilities — like PatternBuilder and workflow tools — to simplify processes, accelerate delivery, and create measurable impact.
This team or organization:
- Streamlines routine legal work by automating repetitive, manual, and time-consuming tasks — resulting in significant time savings for legal professionals
- Delivers faster, more transparent service, enhancing client experiences through reduced turnaround times and scalable, self-service options for routine matters
- Builds for long-term value, using automation to create consistent, accurate, and efficient processes that improve productivity and client outcomes
Acceleration Award
The Acceleration Award recognizes a customer that has championed the full potential of the NetDocuments platform — increasing adoption and utilization to increase productivity and growth.
This awardee isn’t just a rapid adopter— they’re driving transformation across their organization by making NetDocuments central to how their legal teams work and win.
This team or organization:
- Promotes continuous learning and enablement, helping users adapt quickly, deepen platform adoption, and increase productivity and collaboration
- Integrates NetDocuments into everyday workflows, ensuring legal professionals can work smarter, faster, and with greater impact
- Champions ongoing innovation, expanding access to new capabilities and empowering teams to embrace technology that drives growth and transformation
Collaboration & Integration Innovator Award
The Collaboration & Integration Innovator Award recognizes a customer’s effective use of NetDocuments capabilities and partner integrations to connect people, tools, and workflows — breaking down silos, enhancing productivity, and enabling truly modern collaboration.
This customer proves that when collaboration and integration are built into the platform, legal teams can work more efficiently, securely, and intelligently — together.
This team or organization:
- Pioneers novel and effective ways to leverage NetDocuments collaboration technologies to unify information, communication, and teamwork across departments, offices, or external stakeholders
- Integrates with key systems like Microsoft 365 or one of 150+ other partner app integrations, embedding NetDocuments into existing workflows to eliminate friction and deliver more seamless, productive experiences — resulting in significant operational improvements
- Enables real-time, location-agnostic collaboration, empowering legal professionals to work together, make swift and effective decisions, and deliver results — all within the tools they already use
Corporate Excellence Award
The Corporate Excellence Award recognizes a customer that is transforming the way corporate legal teams operate — using NetDocuments to streamline complexity, elevate compliance, and drive lasting business impact by redefining traditional in-house workflows.
This customer exemplifies what’s possible when intelligent DMS and forward-thinking strategy come together to modernize corporate legal work from the inside out.
This team or organization:
- Optimizes legal operations at scale, using NetDocuments to automate manual work, improve legal documentation and case management accuracy, and create smarter, more efficient workflows
- Leads with security and governance, leveraging platform-native compliance tools to proactively manage risk and meet evolving regulatory requirements with confidence
- Enhances collaboration and knowledge-sharing, building a connected, high-performing legal function that supports better decision-making and faster outcomes across the organization
LATAM Excellence Award
The LATAM Excellence Award honors a law firm in Latin America that is creating significant change through the effective and innovative use of the NetDocuments intelligent DMS platform.
This team or organization:
- Demonstrates the outstanding use of NetDocuments capabilities to streamline legal processes, reduce manual tasks, and improve overall efficiency and accuracy in handling legal documents and case management
- Leads the charge in adoption and advocating for NetDocuments within the Latin American legal market, including actively promoting its benefits and functionalities and helping drive local awareness
Public Sector Excellence Award
The Public Sector Excellence Award recognizes an agency or university that is modernizing legal operations with forward-thinking strategies that redefine traditional government practices, drive impactful solutions, and is influential in helping to shape legal tech in the government.
This team or organization:
- Empowers legal professionals with smarter tools, integrating NetDocuments into daily workflows to save time, reduce friction, and accelerate mission-critical work
- Leverages advanced platform capabilities, including built-in encryption, governance, and compliance tools to meet strict regulatory and security standards with confidence
- Demonstrates a long-term collaboration, partnering with NetDocuments to evolve solutions, share feedback, and lead innovation for the broader government legal community
Inspire Award
The most prestigious honor, the Inspire Award recognizes a standout customer. This award celebrates a visionary customer who exemplifies the power of the NetDocuments intelligent DMS — and is influential in helping shape legal tech for the legal profession.
Selected from all nominations, this customer sets the standard for excellence and inspires the entire NetDocuments ecosystem.
This team or organization:
- Champions innovation by leveraging NetDocuments core platform and work capabilities to achieve exceptional results or solve unique challenges.
- Collaborates closely with NetDocuments, demonstrating a long-standing partnership rooted in mutual success.
- Influences the future of legal tech through meaningful feedback, advocacy, and leadership within the legal community
Congratulations to all of the 2024 honorees.
Acceleration Award


Artificial Intelligence Award



Automation Award


Collaboration Award


Corporate Excellence Award



Partner Project Award


Inspire Award



Past Winners
2023
Artificial Intelligence Award

automation award

collaboration Award

governance & security Award

partner project award



acceleration award

inspire award

2022
automation award

collaboration award

governance & security Award

integrations Award

acceleration award

inspire award

2021
security champ

customer zero

adoption hero

top integrations

business expansion

2019
customer zero

Learn More about Inspire
The NetDocuments Inspire conferences bring together customers, industry experts and leaders, early adopters, journalists, and NetDocuments partners and leadership to give users premier inside access to the knowledge that can help their teams maximize the possibilities for success with the NetDocuments platform. Join us at one of these great events!
FAQs
Everything you need to know about the Inspire Customer Awards.
Still have questions?
Email us at [email protected]
When are nominations open?
Nominations for the 2025 awards are open and will close September 12.
Who can nominate an organization for an Inspire Award?
Nominations may be made by anyone in the NetDocuments ecosystem, and we encourage customers to self-nominate.
Why should you nominate or apply?
Law firms of all sizes, corporate legal teams, government — all of our customers are doing amazing things with the NetDocuments platform. This is an extraordinary opportunity for them to be acknowledged for their inspiring work, intentional innovation, and strategic thinking in support of better solutions for lawyers, clients, customers, and constituents. Being recognized with an Inspire Award reinforces an organization’s reputation for delivering excellence and effectively leveraging industry-leading technology.
How do I submit a nomination?
Once nominations open, click the “Submit a Nomination” button and use the form to submit your nomination. Be sure to include as much detail as possible so we get a complete picture of the nominee’s story.
What happens after a nomination is submitted?
After nominations close, the NetDocuments team will review all submissions and potentially gather additional information from the nominator, key partners, or the nominee. Shortlist honorees and winners will be recognized at this year’s Inspire user conference.
What else do I need to know?
Before submitting a nomination, please review our Terms and Conditions.
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