Inspire Customer Awards
Our customers do inspiring work every day.
The NetDocuments Inspire Customer Awards recognise and celebrate outstanding customer knowledge, experience, innovation, and passion. Nominations for 2026 open soon!
About the programme
Demonstrating excellence & creating better experiences.
Our customers do amazing things and inspire others every day.
The Inspire Customer Awards recognise extraordinary NetDocuments customers for displaying excellence in their utilisation of technology to create a better way to work and deliver improved experiences for clients, stakeholders, and constituents.
Winners will be celebrated at our annual Inspire user conferences.
award Categories
This is where our customers really shine.
AI Innovator of the Year
honours a customer that has leveraged NetDocuments AI capabilities — from the Legal AI Assistant, AI App Builder, to MCP connections — to transform legal or business workflows. This award recognises customers who prove that embedded intelligence drives real results while maintaining security or control.
This team or organisation:
- Enhances legal services with ndMAX AI tools, embedding generative AI to streamline processes, surface insights, and improve outcomes
- Integrates with key systems like Microsoft 365 or one of 150+ partner app integrations, embedding NetDocuments into existing workflows to eliminate friction
- Drives change through innovation, pushing past traditional workflows to set new standards in legal efficiency and client service
- Enables real-time, location-agnostic collaboration within the tools legal teams already use
Law Firm Innovator of the Year
The Law Firm Innovator of the Year Award celebrates law firms of any size — AmLaw, regional, or boutique — driving measurable efficiency, improved client service, or risk reduction through their use of the NetDocuments platform. This is a new category for 2026, purpose-built to spotlight excellence amongst law firm peers.
This team or organisation:
- Demonstrates measurable improvement in legal efficiency, client service delivery, or risk reduction attributable to NetDocuments
- Promotes platform adoption and enablement, helping attorneys and staff work smarter and with greater impact
- Integrates NetDocuments into core firm workflows — matter management, document automation, email management, or collaboration
- Champions innovation within the firm, expanding utilisation of platform capabilities to drive growth and competitive differentiation
Corporate Innovator of the Year
The Corporate Innovator of the Year Award recognises a customer that is transforming the way corporate teams operate — using NetDocuments to streamline complexity, elevate compliance, and drive lasting business impact by redefining traditional workflows.
This team or organisation:
- optimises operations at scale, using NetDocuments to automate manual work, improve legal documentation and case management accuracy, and create smarter, more efficient workflows
- Leads with security and governance, leveraging platform-native compliance tools to proactively manage risk and meet evolving regulatory requirements with confidence
- Enhances collaboration and knowledge-sharing, building a connected, high-performing legal function that supports better decision-making and faster outcomes across the organisation
- Demonstrates measurable business impact through the strategic use of NetDocuments in corporate legal or operations workflows
Public Sector Innovator of the Year
The Public Sector Innovator of the Year Award recognises government agencies, courts, universities, and non-profits using NetDocuments to serve their missions more effectively. This award highlights forward-thinking strategies that modernise government operations and help shape the tech in the public sector.
This team or organisation:
- Empowers legal professionals with smarter tools, integrating NetDocuments into daily workflows to save time, reduce friction, and accelerate mission-critical work
- Leverages advanced platform capabilities including built-in encryption, governance, and compliance tools to meet strict regulatory and security standards
- Demonstrates a long-term collaboration, partnering with NetDocuments to evolve solutions, share feedback, and lead innovation for the broader government legal community
- Drives impactful, constituent-facing outcomes through the modernisation of legal and document workflows
Innovation Champion of the Year
The most prestigious honour. The Innovation Champion of the Year recognises the single customer or individual whose bold adoption of NetDocuments set a new standard for the industry. This award celebrates a visionary customer who exemplifies the power of NetDocuments — and is influential in helping shape legal tech for the legal profession.
This team or organisation:
- Champions innovation by leveraging NetDocuments core platform capabilities to achieve exceptional results or solve unique, high-impact challenges
- Collaborates closely with NetDocuments, demonstrating a long-standing partnership rooted in mutual success and co-innovation
- Influences the future of legal tech through meaningful feedback, advocacy, and leadership within the legal community
- Sets a visible, industry-wide example that inspires the entire NetDocuments customer ecosystem
LATAM Innovator of the Year
The LATAM Innovator of the year award honours a law firm in Latin America that is creating significant change through the effective and innovative use of the NetDocuments platform.
This team or organisation:
- Demonstrates the outstanding use of NetDocuments capabilities to streamline legal processes, reduce manual tasks, and improve overall efficiency and accuracy in handling legal documents and case management
- Leads the charge in adoption and advocating for NetDocuments within the Latin American legal market, including actively promoting its benefits and functionalities and helping drive local awareness
Why Nominate
Who Should Submit a Nomination?
Anyone using NetDocuments to solve problems, innovate, or lead change. Consider submitting if you’ve:
Embraced AI to Drive Efficiency
- Leveraged ndMAX Legal AI Assistant to get instant reliable answers or take action through agentic AI
- Used ndMAX AI App Builder to solve firm-specific workflows
- Piloted or deployed legal AI features to support transformation initiatives
optimised Processes with NetDocuments
- Streamlined document bundling
- Made email management more efficient
- Enhanced knowledge management
Led Change Across Departments or Regions
- Successfully rolled out NetDocuments at scale
- Unified diverse practice groups or offices under one document platform
- Championed user adoption and change management
Delivered a Great Client or User Experience
- Enhanced knowledge sharing, transparency, or turnaround time
- Improved internal and external collaboration
Why Enter
What You Gain
Celebrate your team’s success while inspiring the future of legal work.
- Recognition Across the Legal Tech
- Internal and External Visibility
- Optional Video Testimonial
- Custom Recognition Kit
Inspire Customer Awards
Congratulations to all of the 2025 honorees.
recognising the organizations and individuals whose innovation, leadership, and vision are shaping the future of legal work.
Acceleration Award
Artificial Intelligence Award
Automation Award
Collaboration Award
Corporate Excellence Award
LATAM Excellence Award
Public Sector Excellence Award
Inspire Award
Past Inspire Award Winners
2024 Winners
Artificial Intelligence Award
automation award
collaboration Award
Corporate Excellence Award
LATAM Excellence award
acceleration award
Public Sector Excellence award
Partner Project award
inspire award
2023 Winners
Artificial Intelligence Award
automation award
collaboration Award
governance & security
Award
partner
project
award
acceleration award
inspire award
2022 Winners
automation award
collaboration award
governance & security
Award
integrations Award
acceleration award
inspire
award
2021 Winners
security champ
customer zero
adoption hero
top integrations
business expansion
2019
customer zero
Inspire Award Nomination
Shine a Spotlight on Excellence
Showcase how your organisation is making an impact with NetDocuments. Submit your nomination for the Inspire Customer Awards and share the innovation, achievements, and results that set your team apart.
Learn More about Inspire
The NetDocuments Inspire conferences bring together customers, industry experts and leaders, early adopters, journalists, and NetDocuments partners and leadership to give users premier inside access to the knowledge that can help their teams maximise the possibilities for success with the NetDocuments platform. Join us at one of these great events!
Frequently Asked Questions
FAQs
Everything you need to know about the Inspire Customer Awards.
When are nominations open?
Nominations for the 2025 awards are open and will close September 12.
Who can nominate an organisation for an Inspire Award?
Nominations may be made by anyone in the NetDocuments ecosystem, and we encourage customers to self-nominate.
Why should you nominate or apply?
Law firms of all sizes, corporate legal teams, government — all of our customers are doing amazing things with the NetDocuments platform. This is an extraordinary opportunity for them to be acknowledged for their inspiring work, intentional innovation, and strategic thinking in support of better solutions for lawyers, clients, customers, and constituents. Being recognised with an Inspire Award reinforces an organisation’s reputation for delivering excellence and effectively leveraging industry-leading technology.
How do I submit a nomination?
When nominations are open, click the “Submit a Nomination” button and complete the nomination form. Be sure to include as much detail as possible so we get a complete picture of the nominee’s story.
What happens after a nomination is submitted?
After nominations close, the NetDocuments team will review all submissions and potentially gather additional information from the nominator, key partners, or the nominee. Shortlist honorees and winners will be recognised at this year’s Inspire user conference.
What else do I need to know?
Before submitting a nomination, please review our Terms and Conditions.
Still have questions?
Email us at tina.farahdel@netdocuments.com