Whether you're a small firm with a few people, or part of a global company with many offices, you've likely felt the good and bad effects when new technology is purchased, implemented, or force-fed to users. The technology itself may be the perfect solution to a problem, but this doesn't always translate into user adoption, efficiency, or the increase in productivity that you'd hoped for. Why? Your answer will be different from the company across the street currently shaking with the pain of tech adoption and withdrawals from their "old way" of doing things, but in both failed scenarios, disaster could have been avoided with a few simple concepts. This post is a precursor to a formal whitepaper NetDocuments will produce. Our Professional Services Department and community of channel partners have implemented well over 1,000 firms. They have boiled it down to five key ingredients every successful tech rollout needs.
Apparently we're all workaholics. Did you know that according to a recent survey, 80% of people continue working after leaving the office? This is a good thing for the firm, more working people = more things getting done. BUT, since a large portion of this work is accomplished on mobile devices, this introduces two big issues 1. Are they secure? And 2. The Bring Your Own Device (BYOD) revolution.
It's been two years since NetDocuments officially launched the "Channel Partner Program". Today the partner community has grown to over 80 companies with consultants and offices all over the globe. It has been great to see and learn from these amazing companies and people, and we're extremely happy to say that many of the "NetDocuments Certified" partners have stepped clients through the entire sales, training, data migration and implementation process.
Yes, I know how long it's been since we've posted - to all of our faithful [blog] followers, we're sorry and want you to know we're re-committed to keeping the communication open and flowing. This includes topical webinars for clients, admins and press every two months. The next webinar happens June 15, at 12PM ET. These will be recorded and distributed to all those who register, so sign up here, even if you can't make it.
Alvin Tedjamulia, CTO, NetDocuments, will demonstrate the NetDocuments powerful searching technology and efficient methods to increase awareness and better analyze content from across the organization. He will also train on using NDSearch Analysis, which automatically exposes unknown content as it extracts and displays relevant topics and content choices that match the user's interest. This webinar is extremely beneficial for existing customers but also for anyone who wants to stay current on the latest in NetDocuments functionality and enhanced design and learn why the most prestigious of firms are migrating to NetDocuments.
NetDocuments released a brand-new interface to the public on September 30th, and we think it's pretty awesome. Feedback from firms that have adopted the new interface is that it is "very intuitive, easy to learn, and much more user friendly in daily operations." We took it for a spin ourselves, and agree it presents significant usability improvements. We'll share our observations: The basic unit of navigation is your "Home Page". This is now a customizable, easy navigation page that has default sections of Favorite Workspaces, Favorite Items and Active Matters. One of the most exciting features in this new interface is the ability to click on a yellow star icon next to any of your Files, Workspaces and Projects; they are then automatically added to your home page.
In the September/October 2011issue of The Pennsylvania Lawyer, published by the Pennsylvania Bar Association, practicing attorney and technology consultant, Shannon Brown, provides a very thoughtful and informative primer on the "why's and wherefores" of cloud computing. His article offers some important background for attorneys attempting to understand the "alphabet soup" of current cloud computing terminology.
The Desktop Computing era has brought computing power into the hands of the users, but left them still dependent upon IT to provision the back-end infrastructure such as networks, servers and firewalls. Upkeep on in-house infrastructure tends to be daunting and very costly. What's more, catastrophe can result at anytime from drive failures, viruses, corrupt databases, server patches and the list goes on. You also need to pay for all the hardware and a team to manage it.
Industry leaders publish open responses to ABA Commission on Ethics 20/20 Proposals and North Carolina State Bar Proposed Formal Ethics Opinion on cloud computing Jul 19, 2011 – The Legal Cloud Computing Association ("LCCA") has published its responses to proposals issued by the ABA Commission on Ethics 20/20 ("Commission") and the North Carolina State Bar ("NC State Bar") regarding the use of cloud computing within a law practice.
Open Letter to CIOs everywhere: As you've surely noticed, technology isn't just changing the functions of your employee's jobs, it's blurring the lines of work and life altogether by giving them a choice over how and where they work. We've all seen the stats, for example: Today, work styles have become as unique as your people and your technology should reflect that. But you have choices, option #1 is to continue with the status quo. Option #2 is to embrace change and leverage the web and new technology to allow employees to be flexible enough to react to their clients needs in the most optimal way possible.