Mark Campbell

With a distinguished career spanning more than 25 years in legal technology and SaaS, Mark has deep expertise in enterprise sales, product strategy, operations, and customer success.

Mark’s background includes executive leadership roles at Oracle and other leading technology companies where he gained extensive experience guiding global Sales teams and scaling enterprise solutions for the legal and corporate markets. He is known for aligning cross-functional teams around a clear vision, ensuring operational alignment, and delivering exceptional customer value.

Mark initially joined NetDocuments as Senior Vice President of Sales, where he led the Enterprise Sales team focused on new business, expansion, and business development. His leadership was instrumental in growing market share in the North American and LATAM regions, helping NetDocuments serve law firms, corporate legal departments, and enterprises of all sizes with secure, cloud-based document and email management solutions.

Mark later served in a dual-capacity role, overseeing both Enterprise Sales and all aspects of Customer Success — including Support, Delivery, Professional Services, and Customer Success Management. His strategic leadership emphasized improving gross and net retention while building and scaling results-oriented teams.

As Chief Operating Officer at NetDocuments, Mark Campbell will lead global post-sale operations, Customer Success, and aftermarket revenue growth. He also serves as General Manager of AI, driving go-to-market strategy and execution for the company’s AI product suite. In his role, Mark is responsible for aligning operational delivery, customer lifecycle engagement, and innovation strategy to accelerate growth, enhance retention, and deliver measurable business value across NetDocuments SaaS platform.

Mark holds a Bachelor of Business Administration (BA) degree from San Diego State University. His passion for innovation and building results-driven teams continues to shape NetDocuments mission to help legal organizations organize, protect, and collaborate on their most important documents and work.