Ballard Spahr, Driving Operational Excellence, Leverages NetDocuments Cloud Technology

September 26, 2023
Salt Lake City, Utah
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SALT LAKE CITY – September 26, 2023 – NetDocuments, the world’s #1 trusted cloud platform where legal professionals do their best work, today announced that Ballard Spahr, an Am Law 100 law firm with more than 600 lawyers focused on providing results-driven counsel and exceptional service to clients, has selected the NetDocuments content management and productivity platform as part of the firm’s focus on achieving operational excellence and technology efficiency through a cloud-first approach.

Ballard Spahr is known for their responsiveness and ability to go beyond expectations in devising forward-thinking solutions to get better results for clients. Building on this foundation, the firm is focused on utilizing industry-leading technologies to innovate, drive efficiencies, and enable their legal teams to maximize productivity. Essential to the firm’s efforts is transitioning their legacy on-premises document management system to a cloud solution designed to help lawyers and staff better organize, find, access, and collaborate with documents and content.

The decision to select NetDocuments was part of an extensive side-by-side comparison and evaluation between NetDocuments and the incumbent system. eSentio Technologies,an experienced legal IT and business consultancy, led a cross-functional enterprise-wide team through an analysis of the business drivers and technology opportunities available as part of the overall assessment, and the ultimate decision. They will assist Ballard Spahr through the implementation.

Robert Holloway, Ballard Spahr’s CIO, commented: “With NetDocuments, we found a secure technology that our users will embrace and that will remove barriers to productivity as our firm continues to set the standard for delivering client value and innovation. Efficiency,ease of use, and the ability to improve day-to-day work for our lawyers were key factors in the decision to choose NetDocuments.”

“We are incredibly fortunate to partner with a firm like Ballard Spahr that is hyper-focused on the client experience and embraces the idea that technology has the power to dramatically improve legal workflows and client service delivery. Together we will help their legal professionals be enabled to do their best work – wherever and whenever their clients need them,” added Josh Baxter, NetDocuments’ CEO.

The firm aims to take full advantage of the platform’s broad range of capabilities, including initiatives to modernize collaboration internally and with clients and other outside parties with M365 and Microsoft Teams upgrades, which integrate seamlessly with NetDocuments for built-in security and privacy.

Holloway concluded: “We’re committed to driving operational excellence and implementing technologies that create an impact on our ability to equip our lawyers and staff with the easy-to-use tools they need to exceed client expectations. NetDocuments serves as a foundational piece in our strategy moving forward.”

On average, over five firms per day are making the move to NetDocuments to experience a better way to work today and establish a trusted foundation for their future.

For more examples of how NetDocuments is helping firms like Ballard Spahr create efficiencies through cloud-based technology, please click here.

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About NetDocuments
NetDocuments is a leading cloud-based content management and productivity platform that helps legal professionals do their best work. Backed by over 20 years of experience in cloud innovation, NetDocuments offers a complete end-to-end platform for document and email organization and management, including award-winning automation and research capabilities; robust security, collaboration, and search technologies;seamless integrations with other tools professionals use daily; and a suite of large language model AI-powered solutions with the security and guardrails to manage AI responsibly. NetDocuments supports over 7,000+ law firms, corporate legal departments, and public sector entities globally. Learn more about NetDocuments.


For more information:

Jobst Elster

Envision Agency

Tel: +1 (850) 459-4947