A Path of Dependable Innovation in the 2021 Gartner® Magic Quadrant™
DMS Blog Series, Part 2 of 5: Why do you need a DMS?
In part one of this blog series, we answered the question, “What is a DMS?” But why do you need one? Surely some of the benefits of having fully digitized, organized documents that you can access from anywhere are obvious—but there are still more to consider.
Here are a few of the key benefits that law firms and legal teams can gain from a cloud-based DMS.
Manage Internal Costs
Using a cloud-based DMS allows organizations to reduce costs associated with physical document management, including paper, printing, and storage costs, which cost a firm an average of $50-75 per square foot. And, that’s not counting the labor needed to file and store all of those documents—labor that is significantly reduced with digital document management.
Compared against an on-premises system, a cloud-based DMS also eliminates the need for firms to purchase and maintain hardware, and reduces the strain on IT resources because those physical resources are managed almost entirely by the cloud provider.
A cloud-based DMS helps law firms increase productivity. Document management can have challenges, which are only exacerbated with physical documents. These challenges can cost over 20% of the firm’s overall productivity.
Rather than tracking down existing documents by digging through a filing cabinet or a cumbersome legacy system with poor search capability, staff can quickly and effectively search for and retrieve the data they need because it’s all in one place. In addition, key features like version tracking and automatic backups can also help reduce human error and redundant work.
Similar benefits come when the DMS is integrated with other specialized business applications. Instead of tracking back and forth between apps, they can communicate seamlessly with each other to keep everything—and everyone—in sync.
Robust DMS’s also support secure collaboration between internal and external stakeholders. By simplifying communication and making information readily available, team members are able to work faster and more effectively.
Streamline Security and Compliance Operations
Managing data security can be an enormous strain on IT resources. In the legal world, security is critical to maintaining what may well be the most basic tenant of the legal profession: confidentiality. And that’s just the tip of the iceberg when it comes to a breach of confidentiality, which may also cause legal or regulatory violations, ethical violations, disclosure of restricted data, monetary loss, and more.
However, when storing documents in a single, secure location like a DMS, it’s much easier for IT and compliance professionals to protect content and mitigate internal and external risks to the firm. There are fewer systems to manage, and the DMS provider may even improve a firm’s security posture.
For example, with a cloud-based DMS, the cloud provider can help the firm execute on security responsibilities by staying up-to-date with current regulations and pivoting quickly to protect against new security threats. Tools like document encryption, user access controls, version history, etc. help firms guard and direct the flow of information throughout the firm. If you choose to use a cloud-based DMS, be sure to conduct proper diligence to make sure your provider is meeting the standards you need.
For the Firm and Its People
In addition to the financial, security, and productivity benefits, a cloud-based DMS solution has numerous benefits for the individual user as well.
For starters, doing legal work in a DMS is simply easier and more convenient—particularly when those systems are designed with legal professionals in mind. You’re no longer swimming upstream with a challenging, disorganized, or outdated system.
Cloud-based DMS also support freedom, flexibility, and work-life balance by reducing administrative tasks and making it possible for team members to work remotely with ease. Along with that comes professional growth as you’re able to spend more time on the work that’s most important and rewarding.
A Win-Win for Everyone
The benefits of DMS, particularly one that’s cloud-based, encompass not just the firm but the individuals who use it as well. Each of these benefits ultimately support the bottom line by making the firm more productive, more secure against threats, and more cost-effective. And let’s not forget one last benefit: the peace of mind that comes with it all.
Now that you understand the benefits of a DMS, learn how to plan for a successful implementation in part 3 of our blog series: DMS Change Management.
Check out some employee quotes below!
"Great company, great products, great leadership, great people, great culture!"
"I love my team and peers. We are family, and we respect each other."
"NetDocuments encourages a good work/family balance."
"I feel respected and valued by leadership and my team."
"We work together and support/encourage each other to do our best work every day."
"From start to finish, my leaders are willing to guide me and let me try new things. This keeps work fresh, exciting, and fun so I don't burn out or get bored."
"I have clear direction in my work tasks and priorities. I also feel encouraged to put my family first and maintain a healthy work life balance."
"I work with highly motivated individuals who are smart and allow me to learn from them!"
"NetDocuments is committed to exceeding customer expectations by building leading products hosted in rock-solid environments."
"I'm empowered to try new things and think through processes and campaigns strategically. I can lean on my boss for support, but I'm not micromanaged, which is appreciated."