NetVoyage Corporation d/b/a NetDocuments affirms that it has a commitment to your privacy and provides the following policy covering the following items.
- Personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use and distribution of the information.
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under NetDocuments control.
- How you can correct any inaccuracies in the information.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
NetDocuments complies with the U.S. - E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. NetDocuments has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
Privacy Commitment. Our policy is that we are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience.
Personally Identifiable Information Collected. No information that can uniquely identify an individual is gathered by merely visiting the www.netdocuments.com Web site. Personally identifiable information is only collected when you are registered for a NetDocuments Service account as follows:
- Email address
- Phone number
- Organization name
- Credit card information (Credit card information for the subscribing organization is collected using SSL encrypted pages and is only required when services are purchased. Credit card information is not stored online)
When logging into the NetDocuments Service, we also create a per-session cookie, which is maintained when using the NetDocuments Service for identification purposes. If you do not allow cookies with your browser, then your usage of the NetDocuments Service is disallowed.
When you create an account on our Online Community to post comments we ask for your name and email address. We use this information to identify community users and monitor comments. If you use our community site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and community sites, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums or other community sites.
- Verification services need to do credit card checks, etc.
- We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process serviced on our Web site.
We do not share information with any third parties for their own marketing purposes.
Within the NetDocuments Service, only other registered users can view your name, email, telephone, organization, etc. to assist them in identification for the purpose of sharing documents with you.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at https://support.netdocuments.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at https://support.netdocuments.com.
When you register you have the opportunity to opt-in to these mailings. You also have the ability to opt-out at a later time by adjusting your Account Information, while you are logged into the NetDocuments Service. You may also unsubscribe from promotional emails by following our unsubscribe instructions included in each email.
Access. To change other personal information, log into the NetDocuments Service, go to Settings, select Personal Information, and change it at any time. The personal information is used by others to identify you when sharing documents with you.
If you would like to delete your Account, you may contact your NetDocuments repository administrator within your company to remove you from the repository. If you are the administrator and would like to cancel and delete your NetDocuments service, then contact support https://support.netdocuments.com. If you wish to delete your account on the NetDocuments Online Community site (which includes the Blog, Idea Bank, Marketplace, and Channel Partner sites), contact support https://support.netdocuments.com requesting that your name be deleted from the Online Community. We will respond to all requests regarding access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you contact us via links on our site, your email address and information is kept only for the purposes of responding to your request and future requests that you may have. If you contact us via support, any information you provide may be used to respond and resolve your questions or issues. This also applies to posts on the NetDocuments Forum pages.
Links to Other Sites. The Web site contains links to other sites that are not owned or controlled by NetDocuments. Please be aware that we, NetDocuments, are not responsible for the privacy practices of such other sites.
Single Sign-On. You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Business Transitions. In the event NetVoyage Corporation d/b/a NetDocuments goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Differentiation of NetDocuments Service and NetDocuments Web site. The web site www.netdocuments.com is provided as a means to convey information to you about the NetDocuments Service. It contains literature, demos, company information, etc. From the www.netdocuments.com site, you can choose to opt-in to receive literature and information which will be used to communicate with you related to your interest.
Once you register for the NetDocuments Service, you can access the NetDocuments Service directly via the link provided when you registered, for example https://vault.netvoyage.com, bypassing the www.netdocuments.com site, if you choose. All personally identifiable information collected is stored under your account and can be changed by you at any time by logging into the NetDocuments Service, selecting Settings, and Personal Information. To delete your account see "Access" above.
Your Documents are yours or your company’s and are treated as Private. Documents can only be seen by you and with those whom you share them, which may include other employees or associates of your company. Documents in a NetDocuments Repository can also be accessed by your NetDocuments Cabinet Administrators.
Your Documents are protected with State of the Art Security. If you are a registered user of the NetDocuments Service our state of the art security system ensures that no one can access your documents except those with whom you choose to share them, which may include other employees or associates of your company, and NetDocuments Cabinet Administrators. The site has security measures in place to protect the loss, misuse and alteration of the information provided to us other than with the use of an authorized password. The servers are maintained in a secure, safe, trusted and audited environment. Credit card information for the subscribing organization is collected using SSL encrypted pages and is only required when services are purchased. Credit card information is not stored online.
We reserve the right to modify this privacy statement at anytime, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
To learn more about the Safe Harbor program, and to view NetDocuments’s certification, please visit http://www.export.gov/safeharbor/.
NetDocuments Customer Support: https://support.netdocuments.com
2500 W Executive Pkwy Suite 350
Lehi, UT 84043
Last Updated October, 2013
Copyright © 2001-2014 NetVoyage Corporation, d/b/a NetDocuments. All rights reserved.