In this interview, David Orchard discusses his role in enhancing the firm’s document management system, including challenges they faced, how NetDocuments put his fears to rest, and instant benefits of making the switch to the NetDocuments intelligent document management system.

Kutak Rock’s legacy system consisted of 12 separate document libraries, each requiring its own database, file, and index server. Attorneys had to manually connect to different servers, making document retrieval slow and frustrating. They needed a change, but were unsure about trusting their documents and emails to an external vendor.

The team at Kutak Rock experienced immediate improvements, including:

• Enhanced Productivity for Attorneys: With IT roadblocks removed, attorneys spend less time managing documents and more time delivering value to clients.
• Faster, Easier Search: Attorneys can now search across all document collections in seconds — no more waiting for indexing or switching between servers.
• Reliable and Secure Document Management: The burden of managing multiple on-premises servers is gone, reducing IT strain while ensuring data security and compliance.

“The team I worked with was just phenomenal. Before we converted, I was rebuilding an indexer every week. And when the indexer’s down, the attorneys can’t do full text search. And here, all of a sudden, our attorneys can search any library they want, any document collection in a matter of seconds.” — David Orchard, Administrative Director, Kutak Rock