After making the decision to commit to the cloud, Ice Miller needed a new document management system (DMS) to support their strategy. The firm has 340 legal professionals advising clients across 20+ practice areas, and they were frustrated with their legacy on-premises DMS being slow, difficult to search, and stagnant in its evolution to support the way lawyers work.
“The DNA of NetDocuments was really in line with where we’re going with all of our applications, and the stability and other benefits that come with that,” said Steve Johnson, the firm’s Director of IT Applications. In fact, Ice Miller experienced a 90% adoption rate within three days of implementation.
Their efforts to prioritize cloud-native technology, involve users early and often, and partner with implementation experts created a big win that enables users to thrive and produce inspired work.
Read the Ice Miller case study to find out:
- Why they selected NetDocuments
- How they got buy-in across the firm
- What happens when things don’t go as planned
- How they navigated implementation and training