Email management systems (EMS) built for lawyers makes it a breeze to manage inboxes, file client communications, and maintain complete client matter files.

However, implementing an EMS can raise many questions, such as Who should be included?, What’s the best process?, and Where can I turn for implementation support?

Download this checklist for insights into best practices to follow during an email management system implementation, including how to:

• Identify key stakeholders in the decision-making process
• Decide key players during selection and implementation
• Ensure a successful roll-out through effective communication
• maximise user adoption