eDOCS Partners: A Shared Opportunity with NetDocuments
Your expertise and relationships are central to the eDOCS experience, and we’re here to help you build on that.
You can expect:
- Respect for your customer relationships, with your role remaining central.
- Continuity in how you support customers, with no immediate changes.
- Dedicated support from your NetDocuments channel manager.
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We’re excited to work alongside you and strengthen the relationships that already serve the eDOCS community so well.
Partner Days and Inspire Sponsorship
Join the NetDocuments channel community at upcoming Partner Days for enablement, roadmap previews, and peer connexion. eDOCS partners are also invited to sponsor NetDocuments Inspire — our flagship customer event — to put your services in front of the eDOCS and NetDocuments customer base.
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FAQs
When did NetDocuments acquire eDOCS?
On January 12, 2026, NetDocuments completed its acquisition of OpenText’s legal document management solution, eDOCS. NetDocuments eDOCS™ is now a solution in the NetDocuments portfolio. Read the press release >
What does this mean for my partnership?
eDOCS partners are now part of the NetDocuments partner ecosystem. All existing partnership agreements continue without interruption, in accordance with their terms. We’ll work with all eDOCS partners to transition them over to the NetDocuments partner programs and enablement resources to expand their opportunities.
What kind of enablement will I receive on the NetDocuments platform?
The NetDocuments partner team offers Sales and Technical trainings and certifications without any charge as an investment to help you get onboarded, as well as monthly webinars and master classes.
What will happen to my current shared contracts with OpenText?
eDOCS partner agreements have been assigned to NetDocuments. Your NetDocuments channel manager will be reaching out to help you transition into the right NetDocuments partner programme model and NetDocuments agreement soon. If you have an immediate question please contact us at ask@netdocuments.com and a team member will follow up as quickly as possible.
How can eDOCS partners get support?
Current partners can access the Partner Portal and contact their channel manager with questions. You can also see what’s new on the eDOCS Partner Hub.
If an eDOCS customer needs support, have them access the new eDOCS Support Portal at edocshub.netdocuments.com. For billing, invoicing, or renewal questions, customers can contact Billing@netdocuments.com
If you’re not a NetDocuments partner yet, learn more about our Partner programme.
Other questions? Email Us
For Informational Purposes Only: The information provided above does not create, amend, waive, or supersede any contract or other obligation. Any products, services, pricing, and other terms remain governed solely by the applicable written agreement(s) (if any), which may be amended only by a written instrument signed by authorized representatives of the parties.